Human Resources Business Partner - Demand

Top Accountabilities:

Business Partnering:

• Act as the primary HR interface for both the Commercial, Marketing & Support Function, providing strategic and operational HR support to line managers and departmental heads.
• Understand and translate business needs into people strategies that improve workforce capability, engagement, and performance.
• Support workforce planning, organizational design, succession planning, and talent development initiatives across the functions.
• Be a lead in developing a winning culture through employee engagement interventions and practices
• Understand and review the organizational structure in business area to ensure this is fully optimized

Industrial & Employee Relations (Commercial, Marketing & Support Function):

• Maintain compliance with labour laws, internal policies, and sound industrial relations practices.
• Lead disciplinary, grievance, and dispute resolution processes in a fair, timely, and consistent manner.

Talent Management & Development:

• Own Talent Agenda and drive rigour of core HR processes (e.g. succession planning, performance management processes) to deliver  bench strength in the functions.
• Partner with the Head of Capability and the functional Capability Lead to identify skill gaps and implement targeted training interventions.
• Support leadership development within both the Commercial, Marketing & Support Function teams through coaching and other initiatives.

Organisational Change & Culture:

• Support the design and implementation of change initiatives that impact the Commercial, Marketing & Support Function team, ensuring effective communication, alignment, and stakeholder engagement.
• Act as a culture ambassador, reinforcing values and behaviours that promote collaboration, accountability, and continuous improvement.

HR Operations & Compliance:

• Ensure HR policies and procedures are applied consistently and in compliance with legal and regulatory requirements.
• Partner with payroll, benefits, and other HR support functions to ensure smooth HR service delivery.