Key Responsibilities:
- Prepare new hire and termination related documentation and process employee lifecycle events.
- Manage the administration of benefits and answer any employee related queries
- Prepare weekly and monthly HR reports
- Input employee data in the company’s information systems
- Professionally manage multiple communication channels to engage with and resolve staff queries including questions on internal HR policies.
- Focus on first time resolution by providing a high level of customer service and support
- Know how to quickly search and find data / knowledge from the various information systems in pursuit of query resolution.
- Maintain excellent standards of integrity, professionalism and confidentiality at all times
- Facilitate timely and effective resolution of the query in collaboration with other Subject Matter Experts as necessary and stay connected until resolution has been confirmed.
Skills & Qualifications:
- Experience in a human resources administration, administrative or client support role
- Fluent level of the English Language (C2 minimum requirement)
- Proficiency in other European language is an advantage but not essential
- Obtained Bachelor’s degree, preferably in the field of HR, Economics or related.
- Proficient in the use of MS Office with special focus on Excel
- Excellent customer service skills
- Ability to manage multiple tasks and adapt to change in fast-paced dynamic environment
- Consistent on meeting SLAs and targets
What we offer:
- Competitive salary with transport allowance
- Initial and ongoing trainings to support your development
- Opportunities for personal and professional growth
- Rewards and recognition programs
- Corporate Discounts
- Great working environment
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
