Job Summary
Absa Bank Kenya is seeking motivated, customer-focused, and results-oriented individuals to join its team as Lead Generators.
The successful candidates will be responsible for identifying potential customers, generating sales leads, promoting the bank’s products and services, and building strong customer relationships. The role focuses on sales, lead generation, and delivering excellent customer service to support the bank’s business growth.
Key Responsibilities
• Identify and engage potential customers to generate new business leads.
• Promote Absa Bank Kenya’s banking products and services to prospective customers.
• Develop and maintain positive relationships with existing and potential customers.
• Respond to customer enquiries and provide accurate information about banking products and services.
• Identify customer needs and recommend suitable financial products.
• Follow up on leads and guide prospective customers through the sales process.
• Achieve assigned sales and lead-generation targets.
• Maintain accurate records of customer interactions and sales leads.
• Work closely with the sales and customer service teams to improve customer acquisition.
• Provide feedback on customer needs, market trends, and sales opportunities.
• Represent the bank professionally and uphold its customer service standards.
Qualifications and Requirements
• A Foreign Examination and Trade Certificate (FETC) in Business, Commerce, and Management Studies, as stated in the vacancy announcement.
• Interest in sales, marketing, lead generation, and customer service.
• Good communication and interpersonal skills.
• Strong customer relationship management abilities.
• Confidence in approaching and engaging prospective customers.
• Good organizational and time-management skills.
• Ability to work independently and as part of a team.
• Willingness to work towards sales targets.
• A customer-focused and results-driven attitude.
Required Skills and Competencies
• Sales and lead generation
• Customer service and relationship management
• Communication and negotiation
• Product promotion
• Problem-solving
• Teamwork and collaboration
• Time management
• Customer acquisition
• Target achievement
Salary
Competitive
Monthly based
Location
Nairobi, Nairobi County, Kenya
Nairobi, Nairobi County, Kenya