Overview
We are seeking a friendly, customer-focused Optical Assistant to support the daily operations of our optical practice. This role involves assisting customers with eyewear selection, performing basic eye care tasks, and ensuring a smooth and welcoming experience for all patients.
KEY RESPONSIBILITIES
Customer Service & Sales: Greet and welcome customers, and assist them in selecting frames and lenses that fit their style and needs.
Eyewear & Prescription Management: Accurately interpret prescriptions and assist customers in choosing appropriate optical devices.
Store Operations: Maintain accurate patient records and manage inventory of frames and lenses.
Schedule appointments and manage bookings for eye examinations.
Handle payments, process billing inquiries, and process orders for prescription glasses.
Strong Communication & Interpersonal Skills: To effectively interact with customers and explain products.
Customer Service Skills: To provide a welcoming and responsive experience for customers.
Qualifications
- High school diploma or equivalent; certification in optical dispensing is a plus.
- Previous experience in retail, healthcare, or customer service preferred.
- Basic understanding of optical terminology and eye care procedures.
- Strong communication and interpersonal skills.
- Proficiency in point-of-sale systems and scheduling software.
To apply send CV to our email
Salary
Competitive
Monthly based
Location
Harare, Harare, Zimbabwe
Harare, Harare, Zimbabwe
