What You’ll Do:
● Ensure timely completion of all verifications and reporting in compliance with the outlined processes
● Ensure all application data is accurately verified in terms of laid down procedures and a full audit of the
applications is completed to ensure internal fraud is prohibited
● Verify captured applications against the physical documents and delivery of confidential documents if
required.
● Assist in carrying proper investigation and identify discrepancies on the application documents as well as
the supporting documents
● Perform adequate Customer due diligence checks.
● Performance of Character check, skip and address tracing as officially required
● Skilfully conduct Skip tracing to unveil false or true identity
● Improve External Customer Experience via targeted process improvement
What You’ll Need:
● 2+ years’ professional experience
● Must be able to ride a bike
● Developed and proven communication skills; oral, written
● Demonstrated experience with qualitative methods
● Ability to speak the native language is an added advantage
● Attention to detail
● Strong interpersonal skills
● High level of initiative
● Must have the highest level of integrity and professionalism
Monthly based
Madina, Greater Accra Region, Ghana
Madina, Greater Accra Region, Ghana