Key Responsibilities:
Executive Assistant Responsibilities
1. Time Management & Productivity
- Calendar Efficiency: Maintain % of meetings scheduled/rescheduled without conflicts.
- Task Completion Rate: Ensure % of assigned tasks completed on time.
- Response Time: Maintain average time taken to respond to emails and requests.
- Travel Coordination Accuracy: Ensure % of error-free travel arrangements.
2. Stakeholder Management
- E-Mail & Call Management Efficiency: Handle % of emails/calls independently.
- Stakeholder Satisfaction Score: Gather feedback from executives and key contacts.
- Meeting Preparedness: Ensure % of meetings have necessary materials prepared in advance.
3. Organization & Documentation
- Document Management Accuracy: Maintain % of error-free reports, presentations, or minutes.
- Confidentiality Compliance: Ensure % adherence to data security policies.
4. Travel Management
- Plan, coordinate, and book domestic and international travel itineraries, including flights, visas, accommodations, transportation, and meeting logistics.
- Ensure cost-effective travel options aligned with company policies and executive preferences.
- Prepare detailed travel packs with itineraries, confirmations, local contacts, and meeting schedules.
- Monitor travel calendars and proactively resolve conflicts or delays.
- Track travel expenses and support timely, accurate expense reporting and reconciliation
Office Manager Responsibilities
1. Office Operations & Efficiency
- Office Supply Management: Ensure % of supplies available without stockouts.
- Facility Maintenance Resolution Time: Minimize average time taken to resolve office issues.
- Budget Adherence: Maintain % of expenses within the allocated office budget.
- Vendor & Contract Management: Ensure % of contracts are renewed or renegotiated on time.
2. Administrative Support
- Employee Satisfaction Score: Gather feedback from employees regarding office support efficiency.
3. Communication & Coordination
- Meeting & Event Organization: Ensure % of successful internal events/meetings are arranged.
- Internal Communication Effectiveness: Maintain % of employees informed about key updates.
4. System Approval
- Ensure timely and correct approval as per guidelines and policies in place.
Communication Responsibilities
- Content Creation & Updates for CAF-Page on Hub.
- Accuracy & Clarity: Ensure all written and visual content is clear, concise, and error-free.
- Content Output: Meet deadlines for newsletters, social media posts, press releases, or other materials.
Qualifications:
- Degree in Public Relations, International Relations, Journalism, Business Administration, or an equivalent qualification
- Proven experience in executive support roles with a focus on communication
- Language requirements: English & French are a must, while Portuguese is a plus.
- Exceptional written and verbal communication skills
- Proficiency in communication tools and software
- Strong organisational and project management skills
- Creativity and innovation in communication strategies
- Ability to maintain confidentiality and handle sensitive information
- Ability to analyse data and interpret them, multitask and attentive to detail
- Adept at building and maintaining professional relationships
- Problem Solving, decision-making ability and ability to meet deadline
Why Join Us:
- Be a part of a global leader in the logistics industry.
- Opportunity to make a significant impact on our business in a rapidly growing region.
- Work with a diverse and talented team of professionals.
Salary
Competitive
Monthly based
Location
Lagos, Lagos State, Nigeria
Job Overview
Location
Lagos, Lagos State, Nigeria
