What you'll do:
- Partner with regional compliance and safety operations to stay on top of any regulatory changes that may impact our business
- Oversee identity verification process by owning key scorecard KPIs on processing accuracy, processing speed, cost, process automation and fraud detection
- Work cross functionally to kick off improvement and back to health plans when any KPIs under-perform
- Own all communications to regional stakeholders and leadership on business health
- Work closely with operations and product to identify and deploy automations
- Conduct regular process deep-dives to ensure there are no gaps in the process
- Build long term strategy for LATAM Identity based on regional inputs and priorities
Basic Qualifications
- Minimum of 3/4 years of experience working in identity and regulatory space
- Ability to operate in a fast paced environment
- Ability to manage and influence multiple cross functional teams
- Demonstrated experience in managing large scale projects
- Ability to work independently with little supervision
- Exceptional communication skills to work effectively with LATAM Ops and CommOps leadership
- Previous experience of working across multiple geographies
Preferred Qualifications
- Advanced data analytics skills including SQL
- Previous experience working in a matrix organisation
- Previous experience of working with Product and Engineering for solutions design
Salary
Competitive
Monthly based
Location
, Villa de Cos, Zacatecas, Mexico, Zacatecas, Mexico
Job Overview
Location
, Villa de Cos, Zacatecas, Mexico, Zacatecas, Mexico
