Role Overview
The Office Administrator & Receptionist serves as the first point of contact for visitors, clients, and stakeholders while supporting the smooth day-to-day operation of the office. This role is responsible for managing front desk activities, coordinating meetings, maintaining office administration, supporting office logistics, and ensuring a professional and organized working environment.
Key Responsibilities
Reception & Client Management
- Welcome and assist visitors, clients, and guests in a professional manner.
- Manage incoming calls, emails, and general inquiries.
- Maintain a clean, organized, and professional reception area.
- Coordinate visitor access, meeting room readiness, and incoming correspondence.
Office Administration & Coordination
- Provide administrative support to management and staff.
- Schedule meetings, appointments, and conference calls.
- Prepare meeting invitations and coordinate meeting logistics.
- Maintain physical and electronic filing systems, office records, and administrative documents.
- Support internal communication and general office coordination.
Office Logistics & Facilities Support
- Monitor and replenish office supplies and stationery.
- Coordinate office purchases, deliveries, and courier services.
- Liaise with vendors, maintenance personnel, and service providers.
- Support office events, staff activities, and onboarding logistics.
- Ensure office facilities remain organized, functional, and professional.
Qualifications & Skills
- Bachelor’s Degree, HND, Diploma, or equivalent qualification in Business Administration, Management, Communications, or a related field.
- 2+ years of experience in administration, office management, reception, or customer service.
- Strong organizational, communication, and multitasking skills.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).
- Professional appearance, strong attention to detail, and customer-service orientation.
Key Performance Indicators (KPIs)
- Professional management of reception and visitor experience.
- Timely response to calls, emails, and inquiries.
- Accuracy and organization of office records and documentation.
- Effective coordination of meetings, office logistics, and administrative activities.
- Reliability and professionalism in supporting office operations.
Work Structure & Location
- Full-time role.
- Office-based position located in Accra, Ghana.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana