Set up new adviser firm accounts by checking their application forms and making sure everything is filled in correctly.
Help process adviser payments, making sure they’re sent out on time and without errors.
Keep adviser details up to date through calls, emails, and meetings, double-checking information and making sure we have everything we need before starting any tasks.
Work closely with adviser firms and our internal teams to give great customer service and help get things done smoothly.
Spot any repeated issues with data or tasks, fix them quickly, and help improve how we do things.
About you
Perform daily activities in line with Company Framework and department processes.
Contribute to team meetings and decision-making while maintaining a positive and professional attitude and building collaborative relationships across teams.
Basic understanding or keen to learn about financial adviser firms and agency structures.
Keep up to date with what’s happening in the industry and learn about the products we offer.
Have basic knowledge of Microsoft Word, Excel, and Access to help with your day-to-day tasks.