Key Responsibilities
- Provide comprehensive technical support and fault troubleshooting for the PTN network to ensure continuous service availability and performance.
- Resolve all PTN-related trouble tickets aligned with the Level-3 Maintenance Contract SLA between ZTE Pakistan and the customer.
- End-to-end delivery of technical projects: planning, implementation, testing, documentation and successful handover.
- Coordinate with customer representatives to address network issues, respond to technical queries, and support operational or planned network activities.
- Prepare and submit detailed Incident Reports and Root Cause Analysis documentation for any PTN-related faults.
Technical Requirements / Technologies
- Experience in MPLS-TP: configure, maintain and troubleshoot MPLS-TP tunnels and services.
- Knowledge of ETH OAM (IEEE 802.1ag and ITU-T Y.1731 standards) for fault detection and performance monitoring.
- Use of SNMP tools (for example ZTE NetNumen) for network management.
- Experience in L2VPN / L3VPN deployment and support for enterprise customers.
- Understanding of Time Sync technologies (SyncE, IEEE 1588v2) in LTE/5G network environments.
- Networking certifications (CCNA, CCNP, CCIE) are highly preferred.
Salary
Competitive
Monthly based
Location
, Dera Ghazi Khan Division, Punjab, Pakistan, Punjab, Pakistan
Job Overview
Location
, Dera Ghazi Khan Division, Punjab, Pakistan, Punjab, Pakistan