About the Role
SAOPAY is seeking a detail-oriented and analytical Settlement and Reconciliation Officer to ensure accurate and timely settlement of transactions with merchants, agents, banks, mobile money operators, and other payment partners. The successful candidate will investigate discrepancies, maintain accurate financial records, and ensure compliance with established operational controls.
Key Responsibilities
• Settlement Processing: Prepare and execute daily settlement instructions for merchants, agents, banks, mobile money operators, and other payment partners.
• Reconciliation: Reconcile transaction records, bank statements, wallet balances, and payment partner reports to ensure accuracy.
• Discrepancy Resolution: Investigate transaction discrepancies, identify root causes, and ensure timely resolution of outstanding issues.
• Disputes and Reversals: Process refunds, reversals, and chargebacks in line with established procedures and deadlines.
• Reporting and Documentation: Prepare daily settlement reports, reconciliation summaries, and supporting documentation for audits and regulatory reviews.
• Risk and Compliance: Maintain proper internal controls, report suspected fraud or financial irregularities and ensure compliance with company policies.
Qualifications and Requirements
• A bachelor’s degree in accounting, Finance, Banking, Mathematics, or a related field.
• At least three years of relevant experience in settlement, reconciliation, treasury operations, or payment processing.
• Experience handling high-volume transaction data and preparing audit or regulatory reports.
• Strong proficiency in Microsoft Excel and other reconciliation tools; knowledge of SQL is an advantage.
• Good understanding of payment systems, settlement procedures, and financial controls.
• Excellent analytical, organizational, and problem-solving skills.
• High levels of integrity, accuracy, and attention to detail.
Salary
4,500 - 6,000 GHS
Monthly based
Location
Ghana
Ghana