TECHNOLOGY-NSS

Job Summary

SHAQ EXPRESS is seeking innovative, analytical, and motivated National Service Personnel to join the Technology Department. Successful candidates will support the development, testing, maintenance, and continuous improvement of digital systems used by customers, dispatchers, and internal teams. Depending on their skills and interests, they may contribute to backend development, mobile applications, web development, UI/UX design, quality assurance (QA), or product support. This role provides valuable hands-on experience with modern software development practices and technology solutions in the logistics industry.

Key Responsibilities

* Collaborate with Product, Operations, and end users to understand business requirements, technical issues, and feature requests.
* Develop or support backend, mobile, web, UI/UX, QA, or product support tasks within assigned projects.
* Investigate software defects by reproducing issues, reviewing logs, APIs, and relevant data, and documenting findings before proposing solutions.
* Build or enhance user interfaces, workflows, APIs, system components, and integrations according to approved specifications.
* Write and execute unit, integration, regression, and manual tests to ensure software quality before deployment.
* Use Git version control, including feature branches, meaningful commits, and pull requests, to support collaborative software development.
* Review testing feedback, resolve reported defects, and verify fixes across affected user journeys.
* Prepare technical documentation, setup guides, release notes, and user support documentation.
* Provide technical support during testing, deployment, and system rollout while documenting recurring issues and escalating incidents when necessary.
* Ensure the security of company systems, credentials, and operational data by following approved security, privacy, and change management procedures.
* Collaborate with cross-functional teams to deliver reliable, scalable, and user-friendly technology solutions.

Requirements

* Eligible to undertake National Service in the 2026/2027 service year and expected to complete all academic requirements before service begins.
* Bachelor’s degree or HND in Computer Science, Information Technology, Software Engineering, Computer Engineering, Information Systems, or a related field.
* Demonstrated practical experience through academic projects, Git repositories, portfolios, internships, or software development projects.
* Ability to explain technical contributions, problem-solving approaches, and project outcomes.
* Working knowledge of Git version control for source code management and collaboration.
* Strong analytical and problem-solving skills with the ability to troubleshoot technical issues systematically.
* Ability to read technical documentation and communicate effectively in written and spoken English.
* Ability to break down technical problems into testable tasks and seek clarification when requirements are unclear.
* Willingness to work on-site and comply with company policies on security, privacy, and data protection.

Preferred Qualifications

* Practical experience with one or more of the following technologies:
    * Laravel / PHP
    * Flutter / Dart
    * React / TypeScript
    * Next.js
* Familiarity with REST APIs, SQL, relational databases, and operational dashboards.
* Experience with UI/UX design tools such as Figma, design systems, or accessibility standards.
* Exposure to automated testing, logging, CI/CD pipelines, cloud platforms, or application monitoring tools.
* Experience supporting internal business systems, logistics platforms, e-commerce applications, or customer service products.

Skills & Competencies

* Software development
* Backend and web development
* Mobile application development
* UI/UX design
* Software testing and quality assurance
* Git version control
* REST API integration
* Database management
* Technical documentation
* Analytical thinking and problem-solving
* Team collaboration and communication
* Attention to detail

Working Conditions

* On-site role based on branch operating schedules.
* Collaborative technology environment with opportunities to contribute to live business applications and digital platforms.
* May participate in software testing, product rollouts, technical support, and continuous system improvement initiatives.

What We Offer

* Practical National Service experience in software development and technology operations.
* Hands-on exposure to modern development frameworks, tools, and collaborative engineering practices.
* Mentorship from experienced software engineers, product managers, UI/UX designers, and technology professionals.
* Opportunity to contribute to real-world technology solutions supporting logistics and business operations.
* A professional, innovative, and supportive environment that encourages continuous learning and career growth.