Accounts Receivable & Credit Manager -Ghc 15000 - Ghc 22000

Job Grade Level M1  

Job Objective To provide effective oversight of the Company’s credit and accounts receivable functions by ensuring disciplined credit management, timely collection of customer receivables, accurate account management, and compliance with approved credit policies and commercial terms. The role will also partner with the Commercial team to manage customer credit exposure, payment terms, and collection risks, while providing accurate financial insights to support sound business decisions.

  Key Duties and Responsibilities

  Commercial Partnership & Credit Support

 • Serves as a key Finance counterpart to the Commercial team on customer credit, payment terms, outstanding balances, and collection matters.

 • Ensures approved customer prices, rebates, payment terms, and other commercial conditions are accurately and promptly maintained in the ERP system (Odoo).

 • Reviews and challenges requests for extended payment terms, increased credit limits, or additional customer exposure where these are not adequately supported by the customer’s payment history or credit profile. 

• Provides timely financial and credit insights to support sound customer and commercial decisions.

 • Works with Commercial stakeholders to resolve collection challenges and address customer payment issues.    Compliance - Credit Management & Risk Control

 • Ensures consistent application and enforcement of the Company’s customer credit policy. 

 • Reviews customer credit limits, outstanding exposure, payment behavior, and credit risk on a regular basis.  

• Assesses customer creditworthiness and recommends appropriate credit limits and payment terms based on available financial and payment information while supporting sustainable customer relationships.  

Key Duties and Responsibilities 

• Identifies emerging credit and collection risks and recommends appropriate corrective actions before balances become materially overdue.  Accounts Receivable Management

 • Ensures all accounts receivable transactions and supporting documentation are accurately and promptly recorded in the ERP system.

 • Ensures regular reconciliation of customer balances and follows up on discrepancies, unresolved items, and overdue amounts. 

• Reviews and processes approved deductions, rebates, credit notes, and other customer account adjustments in accordance with established procedures. 

• Ensures customer account information remains accurate, current, and properly supported.  Collections & Overdue Receivables

 • Monitors customer receivables and drives timely collection of outstanding balances in line with agreed payment terms.  

• Reviews receivables ageing, identifies accounts requiring immediate collection action or escalation, and recommends appropriate recovery actions

 • Maintains accurate records and ensures the integrity of receivables and credit information used for management reporting.  Receivables Performance & Reporting 

• Monitors and reports key receivables and credit performance indicators, including DSO, overdue receivables, ageing, collection performance, and customer credit exposure.

 • Provides regular and accurate reports on the status of customer receivables and credit risk. 

• Analyzes receivables and customer payment trends to identify potential risks and areas requiring management attention.  ERP, Controls & Data Accuracy 

• Ensures customer credit, pricing, rebates, payment terms, receivables transactions, and approved adjustments are accurately maintained in Odoo. 

• Ensures appropriate documentation and controls are maintained for customer account and credit-related transactions. 

• Identifies and addresses data inconsistencies or control gaps that may affect the accuracy of customer balances and credit information.

 • Promotes accurate and timely processing of receivables and customer account information across relevant functions.    Performs any other duties as assigned.  Relationship  Departmental Relations (Describe the level and nature of contacts within the company)

 • This role requires strong collaboration with the Commercial Department to support sound commercial decisions. 

External Relations (Describe the level and nature of contacts outside the company) • Distributors  Responsibility Responsibility For Assets (Describe types of assets directly handled or supervised) 

• N/A  Work Environment & Working Condition 

 • Requires a lot of multitasking 

 • A minimum of 40 hours a week Physical Requirement 

 • Generally fit to perform assigned tasks  

Competencies Education and Work Experience 

● Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related discipline.

 ● Minimum 8 years of relevant professional experience in accounts receivable, credit management, collections, or a similar Finance role. 

● Professional accounting qualification will be an added advantage. Skills and Behaviors

 ● Strong commercial awareness with sound financial judgement.

 ● Strong analytical and problem-solving skills. 

● Excellent communication and stakeholder management skills. 

● Confident and able to constructively challenge Commercial stakeholders when required.

 ● Strong attention to detail and commitment to accuracy. 

● Ability to make and defend credit decisions based on facts, customer behavior, and financial risk. 

● Highly organized, structured, persistent, and results-oriented. 

● Ability to work independently while effectively collaborating across functions. 

● Demonstrated experience working closely with Commercial teams. 

● Strong experience using ERP systems, with good proficiency in Microsoft Excel.  Technical

 ● Strong Credit Risk Assessment & Credit Management 

● Proven Accounts Receivable & Collections Management 

● Sound Credit Limit & Customer Exposure Management 

● Strong Customer Account Reconciliation Skills 

● Advanced DSO & Receivables Ageing Analysis 

● Strong Financial Reporting & Data Analysis Skills

 ● Proficient ERP Systems Knowledge, preferably Odoo 

● Advanced Microsoft Excel Skills  

Competencies 

● Ability to organize and supervise team members.

 ● High emotional intelligence

 ● Ability to motivate team members. 

● Time management skills

 ● Ability to provide effective feedback

 ● Effective leadership skills. 

Other Benefits:
Annual Bonus
13th month paycheck
Medical cover for employee, spouse, and up to 4 biological children 
A meal a day (lunch)