About the Role
An exciting opportunity is available for an experienced and results-driven Agent/Merchant Aggregator Manager to oversee aggregator partnerships and drive the growth of merchant and agent networks. The successful candidate will be responsible for developing partner strategies, managing network performance, coordinating point-of-sale (POS) deployment, and ensuring compliance with regulatory and company standards.
Key Responsibilities
1. Partner Development
• Develop and implement strategies to grow the aggregator channel.
• Identify, assess, and onboard suitable aggregator partners in line with approved business criteria.
• Build and maintain strong relationships with partners to support network expansion and business growth.
2. Performance and Network Management
• Establish performance targets for downstream agent and merchant networks.
• Monitor aggregator performance, commercial returns, and network quality.
• Coordinate POS device deployment to ensure effective distribution and utilisation.
• Identify opportunities to improve network productivity and operational efficiency.
3. Governance and Compliance
• Conduct regular partner performance reviews and support partners in building their capabilities.
• Ensure compliance with Know Your Customer (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) requirements.
• Ensure adherence to company policies, brand standards, and applicable regulatory requirements.
Qualifications and Requirements
• A bachelor’s degree in Business Administration, Marketing, Finance, Economics, or a related field.
• At least eight years of relevant professional experience.
• A minimum of three years’ experience leading teams or managing business portfolios.
• At least three years’ experience managing aggregators or indirect distribution channels within the payments, fintech, or telecommunications industry.
• Strong partner relationship management and negotiation skills.
• Excellent commercial, analytical, and performance-management abilities.
• Good understanding of digital payments, agent and merchant networks, and regulatory compliance requirements.
• Strong leadership, communication, and problem-solving skills.
Salary
Competitive
Monthly based
Location
Ghana
Ghana
