Working schedule : Mon - Sunday with one off day in the week. Must be willing to work on weekends and on holidays .
About AfroQuality
AfroQuality is a pioneering Afro-Chic retail brand dedicated to curating premium African fashion, skincare, and lifestyle brands. Operating across Ghana, Rwanda, and Kenya, and expanding globally, AfroQuality merges physical retail with digital innovation to champion African creativity on a global stage.
Role Overview
We are looking for a proactive and organized Sales Coordinator to manage day-to-day retail operations, inventory management, customer service, and content creation for our East Legon branch . You will play a vital role in connecting top-tier African brands with customers, driving sales performance, and ensuring seamless operational execution.
Key Responsibilities
1. Store & Facility Management
Maintain high standards of store presentation, ensuring both interior and exterior environments are clean, organized, and inviting.
Identify and report maintenance issues or equipment faults promptly, following up to ensure timely resolution.
2. Inventory & Stock Management
Partner with the Supply Chain & Logistics team to coordinate timely stock arrivals in accurate quantities.
Issue waybills for all incoming inventory and accurately record all data within the ERP system.
Monitor inventory levels and conduct accurate forecasting to prevent stockouts and revenue loss.
3. Customer Experience & Service Delivery
Deliver exceptional, customer-focused retail service that reflects AfroQuality’s brand standard.
Ensure all customer purchases are carefully packaged, processed, and fulfilled.
Handle customer inquiries with utmost care, professionalism, and warmth.
4. Promotion, Merchandising & Content Creation
Create engaging visual content (videos, photos, and social media updates) to highlight products and drive store visits.
Execute visual merchandising standards to keep product displays fresh, appealing, and aligned with brand guidelines.
Implement in-store promotional campaigns and marketing events.
5. Sales & Revenue Growth
Actively drive in-store sales performance to meet and exceed monthly business targets.
Execute sales campaigns and promotional initiatives designed to attract foot traffic and boost customer conversion.
Qualifications & Key Competencies
Education: Bachelor’s degree or Higher National Diploma (HND) Marketing , Purhasing and Supply , Operations Management, Communication , Business Administration or a related field.
Salary
Competitive
Monthly based
Location
Ghana
Ghana