RESPONSIBILITIES
- Use CRM tools, trackers, and hotel systems effectively to manage sales activities.
- Work closely with Marketing to align campaigns with revenue targets and customer segments.
- Coordinate with Front Office, Reservations, Conference & Banqueting, Housekeeping, and Food & Beverage teams to deliver promised client experiences.
- Liaise with Finance on credit arrangements, payments, and account reconciliations.
- Supervise, coach, and support the sales team to achieve departmental goals.
- Allocate territories, segments, or account portfolios effectively.
- Monitor staff productivity, client engagement levels, and target achievement.
- Conduct performance reviews and provide training to improve sales effectiveness.
- Represent RCH Kwahu at trade events, exhibitions, networking events, and stakeholder meetings.
- Build strategic relationships that strengthen the hotel’s visibility and business positioning.
- Support the development of promotional packages that improve occupancy, average daily rate, and event bookings.
REQUIREMENTS
Education & Experience
- Bachelor’s degree in Marketing, Sales, Hospitality Management, or Business Administration.
- Professional certification in Sales or Marketing is an advantage.
- Minimum of 5–7 years’ sales experience with at least 2–3 years in a managerial role (hospitality preferred).
- Proven track record in achieving sales targets.
Knowledge & Skills
- Strong knowledge of hotel sales and hospitality revenue streams.
- Understanding of conference, banqueting, events, and leisure markets.
- Excellent negotiation, communication, and presentation skills.
- Strong relationship management and client service orientation.
- Familiarity with CRM tools and Microsoft Office Suite.
- Resilient, adaptable, and able to work under pressure.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana