About LabMart
LabMart Limited provides laboratory and scientific solutions in Ghana. As we expand our analytical-instruments portfolio, we are seeking a technically capable sales professional who can translate laboratory needs into practical, commercially sound solutions.
Role Summary
The Technical Sales Executive will develop opportunities for analytical instruments, consumables, and accessories; advise customers on analytical workflows; deliver product and application presentations; and coordinate technical and commercial support from opportunity identification through after-sales follow-up.
Key Responsibilities
- Develop new business and manage existing accounts across academia, pharmaceuticals, industry, healthcare, government, and research institutions.
- Assess customer workflows and recommend suitable analytical instruments, consumables, accessories, standards, reagents, and service options.
- Deliver product demonstrations, technical presentations, application discussions, and customer training within the role’s competence.
- Prepare technically accurate quotations, proposals, specifications, and tender responses in collaboration with internal and supplier teams.
- Maintain an accurate opportunity pipeline, prospecting plan, account records, forecasts, and follow-up schedule.
- Achieve agreed revenue, margin, pipeline, and account-development targets.
- Provide first-line application and troubleshooting support and coordinate advanced installation, maintenance, or repair with trained and authorized personnel.
- Coordinate with suppliers and internal teams on product configuration, pricing, availability, delivery, installation, and after-sales support.
- Maintain current knowledge of relevant technologies, applications, competitor offerings, and market requirements.
- Travel to customer sites and industry events as required.
Technical Expertise
Candidates should demonstrate hands-on experience with at least one of the following platforms and be able to explain the applications they have supported:
- High-performance liquid chromatography (HPLC).
- Gas chromatography (GC).
- Spectroscopy, including UV-Vis or FTIR.
- Elemental analysis or X-ray fluorescence (XRF).
- Associated columns, consumables, standards, reagents, and accessories.
Qualifications and Experience
- Bachelor’s or master’s degree in chemistry, analytical chemistry, applied science, or a related discipline.
- Demonstrable hands-on laboratory experience with at least one relevant analytical platform.
- Ability to understand analytical workflows and provide safe, accurate first-line technical and application guidance.
- Strong presentation, written communication, customer-engagement, and problem-solving skills.
- Commercial judgment, disciplined follow-up, and the ability to work independently and collaboratively.
- Willingness and ability to travel to customer sites when required.
Preferred Qualifications
- Two or more years of experience in scientific sales, applications support, laboratory operations, or instrument service.
- Experience preparing tenders, proposals, forecasts, and account plans.
- Experience with CRM systems and manufacturer or distributor training on relevant platforms.
Measures of Success
- Achievement of agreed revenue, margin, pipeline, and account-development targets.
- Technically appropriate recommendations, accurate proposals, and effective demonstrations.
- Timely follow-up, reliable forecasts, complete CRM records, and strong customer satisfaction.
- Effective coordination of delivery, installation, training, and after-sales support.
Salary
Competitive
Monthly based
Location
Ghana
Ghana