Position Summary
We are looking for a passionate and persuasive Tele-Sales Executive to generate new business opportunities and promote our suite of HR, recruitment, outsourcing, payroll, and training services to prospective clients. The ideal candidate will be a self-starter with excellent communication skills, capable of cold calling, building a strong sales pipeline, and converting leads into long-term client engagements. This role requires a proactive approach to lead generation using both traditional and digital channels, including social media platforms.
Key Responsibilities
1. Business Development & Lead Generation
- Generate new business opportunities through cold calling, referrals, networking, and digital channels.
- Conduct outbound sales calls to prospective clients, introduce company services, and schedule client meetings.
- Research target markets, industries, companies, and key decision-makers to identify high-potential leads.
2. Sales Pipeline Management
- Build and manage a strong sales pipeline to consistently achieve and exceed sales targets.
- Convert qualified leads into sales opportunities and client engagements.
- Track, nurture, and follow up on leads using CRM systems and sales tracking tools.
3. Digital & Social Media Outreach
- Generate, track, and nurture leads using LinkedIn, Facebook, Instagram, WhatsApp Business, and other digital platforms.
- Support social media and digital marketing activities to increase lead generation and brand awareness.
- Respond to client inquiries via digital channels with accurate service information.
4. Client Relationship Management
- Build and maintain strong, lasting relationships with prospective and existing clients.
- Provide excellent customer service by responding to inquiries, addressing concerns, and ensuring client satisfaction.
- Maintain accurate CRM records, sales activity logs, and client information.
5. Reporting & Administration
- Prepare regular sales reports and provide performance updates to management.
- Perform other duties as assigned by management to support the overall sales and business development function.
Requirements
Education
- Bachelor's Degree in Marketing, Business Administration, Human Resource Management, Communications, or a related field from a recognised institution.
Experience
- 1–3 years of experience in telesales, business development, customer service, or a related sales role.
- Experience in HR, recruitment, outsourcing, training, or business services is a strong advantage.
Skills & Competencies
- Sales & Persuasion: Strong sales, persuasion, and negotiation abilities with a hunter mentality.
- Communication: Excellent verbal and written communication skills; ability to articulate value propositions clearly and confidently.
- Relationship Management: Exceptional interpersonal skills with the ability to build rapport and trust quickly.
- Digital Savvy: Proficiency in using social media platforms (LinkedIn, Facebook, Instagram, WhatsApp Business) for lead generation.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using CRM and sales tracking systems.
- Self-Motivation: Ability to work independently, take initiative, and manage time effectively.
Personal Attributes
- Goal-oriented and target-driven.
- Resilient and able to handle rejection positively.
- Professional demeanor and strong work ethic.
Why Join Us?
- Opportunity to work with a growing and reputable business solutions provider.
- Exposure to diverse industries and corporate clients.
- Supportive team environment with opportunities for career growth.
- Competitive remuneration package with performance-based incentives.
Salary
Competitive
Monthly based
Location
Ghana
Ghana