Responsible for developing the branch to increase sales, profitability, market share and customer satisfaction
Champion the formulation and implementation of strategies, plans and programs for the delivery of the bank's products targeted at the Branch's customers and generate revenues.
RESPONSIBILITIES
Generate new revenue opportunities from existing & prospective customers in all market segments
Provide customers with solutions that leverage a full range of the Bank's products & services
Partner with Banking Services, the Risk Management group & other stakeholders to provide exceptional service to customers.
Ensure achievement of monthly and annual targets
Ensure zero tolerance for inactive/dormant accounts.
Profiling of customers, conversion of incomplete records and providing market insights for strategic initiatives.
Convincing and negotiating with customers to buy the Bank's Products & Services.
Overall responsibility for the drive for deposit mobilization, LAD, FX and enhance profitability.
Manage and deepen relationships with both existing and prospective customers.
Ensure effective risk asset appraisal, disbursement and monitoring.
Ensure adequate staff training & development.
Provide overall guidance and direction in the execution of the branch's functions and activities and manage all staff in the branch to achieve increased value creation, volume of business and enhanced profitability for the bank.
EDUCATION
Minimum Qualification: First Degree in any discipline/relevant professional qualification
EXPERIENCE
Minimum experience – 5-8 years banking experience in Retail/Business Banking