Offboarding Process Management: Oversee the end-to-end
offboarding process for employees of our EOR clients. Coordinate with internal teams, including operations, payroll, legal, and finance, to gather and process all necessary documentation and information for the offboarding
Employee Support and Communication: Provide departing employees with support and guidance throughout the offboarding process
Termination Calls and Client Communication: Lead termination calls with clients and terminated employees, addressing any questions or concerns and ensuring a clear understanding of the offboarding process
Termination Paperwork : Process termination paperwork, including employee separation agreements, termination letters, final payslips, and any necessary benefits or entitlements
Record-Keeping and Data Management: Within the Horizons platform, maintain accurate and up-to-date records of offboarding activities, including employee data, documentation, and communications
Compliance and Knowledge Update: Stay updated on changes in employment laws and regulations related to offboarding and ensure compliance in all offboarding procedures
Usage of Tools: Utilize our internal tools, including CRM systems/ticketing systems, to facilitate effective communication with clients and employees.
Educational Background:
A bachelor's degree in Human Resources, Business Administration, or a related field is preferred. Equivalent work experience in a similar role may be considered.
Experience:
1-2 years of experience as an Offboarding Specialist/HR Specialist, or in a related position is required, preferably in an EOR or HR outsourcing environment.
Experience in managing the offboarding process and handling termination-related tasks is highly desirable.
Knowledge of Offboarding Processes:
A solid understanding of HR practices: end of employment/offboarding, including legal requirements, employee separation procedures, and best practices is necessary.