About the Role:
Four Points by Sheraton Accra Kotoka Airport is seeking a proactive and organized Events Sales Coordinator to join our dynamic team. The ideal candidate will be responsible for driving event sales, coordinating with clients, and ensuring the seamless execution of events hosted at the hotel. This role requires a minimum of 2 years of relevant experience in a similar capacity.
Key Responsibilities:
- Client Relations & Sales: Respond promptly to incoming event inquiries (corporate meetings, weddings, conferences, etc.) via phone, email, and walk-ins. Conduct site inspections and show prospective clients the hotel's event spaces and facilities.
- Proposal & Contract Management: Prepare detailed event proposals, quotations, and contracts based on client requirements. Negotiate rates and terms to maximize revenue while ensuring client satisfaction.
- Event Coordination: Work closely with the Food & Beverage, Banquet, and Kitchen teams to ensure all client requirements are communicated and executed flawlessly. Prepare and distribute Banquet Event Orders (BEOs) accurately.
- Administrative Duties: Maintain an organized filing system for all event contracts, correspondence, and reports. Update the hotel's CRM system with client information and sales activities.
- Upselling & Revenue Generation: Identify opportunities to upsell hotel services, including F&B packages, AV equipment, and room blocks.
- Post-Event Follow-up: Conduct post-event evaluations with clients to gather feedback and secure future business.
- Compliance: Adhere to all hotel brand standards, safety regulations, and company policies.
Requirements & Qualifications:
- Experience: Minimum of 2 years of experience in event sales, hospitality, or a similar customer-facing role (hotel experience is highly preferred).
- Education: Diploma or Bachelor's degree in Hospitality Management, Tourism, Marketing, Business Administration, or a related field.
- Skills:
- Excellent verbal and written communication and interpersonal skills.
- Strong organizational and time-management abilities with a keen eye for detail.
- Ability to work under pressure and handle multiple projects simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with hotel management systems (e.g., Opera, Delphi) is a plus.
- Attributes: Proactive, enthusiastic, solution-oriented, and a strong team player with a professional demeanor.
Salary
Competitive
Monthly based
Location
Ghana
Job Overview
Location
Ghana