Job Summary
Four Points by Sheraton Accra Kotoka Airport is seeking a proactive and highly organized Events Sales Coordinator to join our dynamic team. The successful candidate will be responsible for driving event sales, managing client relationships, and coordinating the successful execution of events (including conferences, meetings, and social gatherings) hosted at the hotel. The ideal candidate will have a passion for hospitality, exceptional attention to detail, and a proven track record of meeting sales targets.
Key Responsibilities
- Sales & Business Development: Proactively solicit new event business through various channels (calls, emails, site visits) and convert inquiries into confirmed bookings.
- Client Management: Serve as the primary point of contact for event planners and clients, understanding their needs and providing tailored event solutions.
- Proposal & Contract Preparation: Prepare accurate event proposals, contracts, floor plans, and cost estimates in a timely manner.
- Site Inspections: Conduct professional tours of the hotel's event spaces, guest rooms, and facilities for prospective clients.
- Operational Coordination: Liaise closely with the Banquet, Food & Beverage, Culinary, and Audio-Visual teams to ensure seamless execution of all events.
- Administrative Duties: Maintain accurate records of all event bookings, client communications, and sales activities in the hotel's CRM/event management system (e.g., Delphi, Opera).
- Post-Event Follow-up: Conduct post-event evaluations with clients to gather feedback and secure future business.
Qualifications & Experience
- Education: Bachelor’s degree or Diploma in Hospitality Management, Event Management, Marketing, Business Administration, or a related field.
- Experience: Minimum of 2 years of proven experience in event sales, coordination, or a similar role within a hotel, resort, or events venue.
- Industry Knowledge: Strong understanding of event planning logistics, banquet operations, and food & beverage terminology.
Skills & Competencies
- Proactive & Organized: Ability to take initiative, anticipate client needs, and manage multiple events simultaneously under pressure.
- Communication: Excellent verbal and written communication skills, with strong presentation and negotiation abilities.
- Interpersonal Skills: Warm, professional demeanor with the ability to build and maintain strong client relationships.
- Technical Proficiency: Competence in Microsoft Office Suite and experience with hotel event management/PMS software.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
Salary
Competitive
Monthly based
Location
Ghana
Job Overview
Location
Ghana